As part of our meet the team series, we took the opportunity to speak to David Plumb – a recent arrival at Sheridan Lifts, having joined the company in December 2012 as Operations Manager.
David, an active golfer, is responsible for the all areas of the after sales operations of the business, having worked in the lift industry for in excess of 30 years.
David has held various management positions within both multi-national and independent companies, and was attracted by the enthusiasm of the senior management team and the challenge of actively participating in the challenge of growing the business.
When asked about what differentiates Sheridan Lifts from other companies, David commented “In my opinion, Sheridan Lifts are in the enviable position of having a solid infrastructure in place, which enables us to provide comparable services to the multi-nationals whilst maintaining the ability to provide our customers with a personal service”.
The main focus during these early days of employment has been introduce and refine management processes with a view maximising our resources and ultimately ensuring our customers receive the service that they have come to expect during this unprecedented spell of growth.