Lift Maintenance

“LIFT ISOLATED” – The last thing anyone wants to hear or see on a report with a lift under their jurisdiction.

Lift maintenance is a very important part of the upkeep of any lifts whether it be a small dumbwaiter in a restaurant, a stair lift in a residential property or a business critical large goods lift in a hospital, each lift requires the same amount of care and attention as the other by our own specialist engineers.

As a family run company, we understand the requirements of potential clients more than ever, offering a more personal and friendly approach to the lift service contract particulars.

Get in touch today, and don’t just take our word for it. Our portfolio speaks for itself.

Some of our lift maintenance clients

Need more information or want a service contract?

Lift Maintenance Packages

Here at Sheridan Lifts we have built a lift maintenance portfolio based on trust, competency and more importantly reliability – ensuring YOUR lifts are up to current standard and causing you minimal disruption in the long term.

We also understand the communication between ourselves and you, the client, is as important as ever before, so the protocol we have in place within our lift maintenance department ensures your queries if any are dealt with efficiently and effectively.

We offer a range of different levels of cover to suit you and Sheridan Lifts would be happy to look at your current lift maintenance arrangements and provide a proposal based on your requirements.

Contact us today to discuss with your Regional Service Manager – We are here to help!

Case studies about lift maintenance
In Profile: The Lalit London

We are delighted to report a superb new addition to our lift maintenance portfolio. The Lalit London on Tooley Street has come on board with Sheridan Lifts following a succes...

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Sheridan Lifts to the rescue over the Christmas period

This year, one of our key clients entered the third year of offering their Black Friday deals. The first year saw them offering deals over a 3 day period, last year they ran t...

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Lift maintenance contract for West London Audi

We have a prestigious new lift maintenance contract in the bag for our new client West London Audi. The contract will see Sheridan Lifts maintaining 6 escalators and 2 lifts ...

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What is Lift Maintenance, and Why is it Important?

Regular lift maintenance is incredibly important to ensure the safe and smooth running of your lifts, and to prevent dangerous, costly, and time-consuming breakdowns. Lift maintenance is a very strong preventative measure and should be carried out regularly to catch any minor issues as quickly as possible, before they become more significant and need emergency lift repairs. As well as keeping your lifts safe and secure, regular lift maintenance is needed to ensure that your lifts are legally compliant, and that you’re not putting your organisation in danger of legal issues.

LOLER, or the Lifting Operations and Lifting Equipment Regulations, established lifting operations and lift equipment regulations as a new requirement for the safe supply and use of lifting equipment. According to LOLER, all lifts used for work activities are to be thoroughly inspected at regular intervals by a qualified person. Both lifts and hoists that lift people (passenger lifts) or merchandise (goods and service lifts) are affected by these regulations, so whether your organisation runs passenger lifts in residential buildings, accessibility and platform lifts in commercial settings or goods lifts in a manufacturing plant, you need to be able to prove that you’re having regular inspections and acting on any findings that are brought up during these inspections, to ensure the safety of buildings, goods, machinery and people.

How Often Should a Lift Be Inspected and Maintained?

Legally, any lift carrying people, whether it is a passenger lift or hybrid passenger and good lift, needs to be inspected at least every six months. If the lift is only used for goods, such as car lifts or dumbwaiters, for example, then it must be inspected at least every 12 months. However, in order to ensure that the lifts we have maintenance contracts with remain compliant at all times, we recommend having more regular inspections. More regular lift inspection and maintenance visits not only ensures your lifts are never out of action due to a delayed inspection, but also makes maintenance issues or breakdowns far less likely.

Lift Inspections vs. Lift Maintenance – Is There a Difference?

Lift inspections or examinations are an incredibly important part of overall maintenance contracts, and allow us to identify issues before they become issues! During lift inspections, your lift engineer will look to identify any parts of the lift that are or have the potential to become dangerous. During regular lift inspections, any issues are reported to you, and also to the local authority or health and safety executive in order to make sure that steps are in place to help fix the issue. Generally, lift inspections are carried out separately to lift maintenance or repair visits, but it’s important to have both of them in a comprehensive lift maintenance plan.

It is important to distinguish thorough examination from preventive maintenance, however, there are some similarities between them. Preventive maintenance is a service that is carried out, like a lift inspection, on a regular basis. Routine maintenance generally involves replacing worn or damaged parts, topping up fluid levels, and making routine adjustments to reduce risks. In addition to checking the maintenance is being done properly, a thorough inspection can also serve to improve it.

In most examinations, your lift engineer will start with a risk assessment, considering factors such as where the lift is being used, how often the lift is used, the age and condition of the lift, the weight of loads to be lifted, and many other factors. Your lift engineer may also suggest testing if their risk assessment deems it necessary. A typical regular examination will generally include the following, as well as a range of other industry-specific and model-specific checks.

  • Assorted gearing
  • Braking systems (including buffers and overspeed devices)
  • Electrical components (including earthing, earth bonding, safety devices, selection of fuses, etc)
  • Govenors
  • Hydraulics
  • Landing and car door interlocks

  • Landing and car doors
  • Overload detection devices
  • Safety gear
  • Suspension chains
  • Suspension ropes
  • The main drive system components

Lift Maintenance & Repair with Sheridan Lifts

Our Packages

At Sheridan Lifts, we offer a range of lift maintenance packages to suit a range of budgets and lift maintenance needs. When you speak to our sales team, we’ll be able to advise you on the best package for your needs, based on a range of different factors such as lift type, how often your lift is used, whether it is a passenger lift or goods lift, the lift size and much more. As well as our key lift maintenance packages, we can also help to create entirely bespoke packages if required, to perfectly tailor our service to your needs and the needs of your lift users. All of our lift packages include inspections and maintenance visits on a regular basis to ensure your lifts are always legally compliant, and that any issues can be picked up early and rectified swiftly!

Bronze – Our bronze package is the most accessible of our maintenance packages, and is ideal for clients with lifts that don’t have particularly high usage rates, don’t have many floors to cover, or only have one or two lifts on site, for example. As part of our Bronze package, your lifts will receive regular servicing in line with legislation to keep your lifts compliant. Our Bronze package doesn’t include repairs for emergency situations, but you’ll still have access to the 24-hour helpline with a 1-hour entrapment response time and 4-hour repair response time as standard.

Silver – With the silver package, you’ll receive regular maintenance visits and lift examinations, along with any emergency service you may need during peak hours included in your contract. We can also work with your team to develop additional bespoke packages or services to ensure you’re getting the best value service possible.

Gold – Our Gold package is an all-inclusive lift maintenance package designed to take care of all your lift maintenance needs in one simple all-in-one package. Among the many services included in the Gold package, you’ll receive regular visits from our team of lift engineers and additional services such as:

  • A guaranteed call out service within four hours of an emergency breakdown
  • A guaranteed call out service within one hour of an emergency breakdown with passenger entrapment
  • Call-out assistance available 24/7, 365 days a year
  • Minor adjustments performed as needed
  • Engineers’ method statements
  • On-site service reports
  • Regular cleaning of all equipment
  • Regular oiling and lubrication of moving parts
  • Risk assessments are completed in full
  • You will be assigned your own key account manager